In recent months Tomo, like many businesses, has had to adapt our collection and testing practices to comply with efforts to flatten the Coronavirus curve. We have recently implemented the requirement of face coverings in accordance with local emergency ordinances passed by the cities, counties, and states below.
- Clay County (Gladstone, MO) Order
- Cox Health Partner Locations Order
- Joplin, MO Order
- Marion County (Indianapolis, IN) Order
- Springfield, MO Order
- State of Nevada Order
- Tulsa, OK Order
These ordinances require all individuals, meeting age requirements, to wear a face covering. A face covering is defined in these orders as anything that covers your nose and mouth. In compliance, we are requiring employees and donors within our Tomo testing offices, falling under these orders, to wear face coverings at all times. Tomo reserves the right to turn away donors refusing compliance.
In addition to posting clear signage at the front of the Tomo testing locations falling under these orders, we have notified and worked with our clients to implement solutions for those potential donors without access to face coverings. Our technicians will politely remind donors of the local executive orders, and to return to their vehicle to retrieve their face covering, or be provided the option of purchasing a mask to proceed with testing.
We know it may not be possible for everyone to wear a face covering. Our technicians have been trained on those exceptions to help reduce the friction between the donor and all Tomo staff, making the testing experience as easy as possible for all involved. Specifically, donors having a medical condition preventing them from wearing a face covering can expect to be asked to wait outside or in their vehicle, and a technician will come and get them when it is their time to test.
In addition to the changes above, ALL TOMO OFFICES have implemented the following safety measures which we will continue for the foreseeable future:
- Offices are “donor only” facilities: All guests with a donor are asked to wait outside and not congregate in the office waiting room. An exception is made for minor children. However, we would ask that donors do not bring children to the testing offices, when feasible.
- We sanitize the testing location upon arriving, at the end of the testing session and every hour. This includes wiping down restrooms, pens, door handles, laptops, and work spaces.
- Collectors wear masks at all times during testing.
- Staff will wash their hands according to the recommended hand-washing guidelines, and change gloves following each collection.
- All donors are required to wash their hands before and after providing a specimen.
- Donors are encouraged to wash their hands for the full 20 seconds, per CDC guidelines.
- We have removed all reading material from our waiting area.
- We do ask that our clients continue to partner with us to help combat the spread of coronavirus by refraining from sending donors to our testing locations if they are showing signs of illness.
Our updated office hours:
- Tomo Office Hours (unless otherwise noted):
- 9 am – 3 pm, Monday – Friday
- Tulsa, OK Office:
- 8 am – 5 pm, Monday – Friday
- Indianapolis, IN Office:
- 11 am – 7 pm, Monday – Friday
- Lebanon, MO Office:
- 9 am – 3 pm, Tuesday and Thursday only
- Springfield, MO Stewart Ave. Office:
- 7:30 am – 4 pm, Monday – Friday
- Rolla, MO Office:
- 7:00 am – 4 pm, Monday – Friday
Tomo will continue to monitor this event and make changes, as needed, to ensure the safety and health of our clients and staff. Thank you for being a valued client and we look forward to continuing to fulfill your drug and alcohol testing needs.